Privacy Policy - PYKRS Skip to content

Privacy Policy

This privacy note describes how REWA Industrial Ventures S.L. – from now on referred as “REWA”, ”Company”, “PYKRS”, “we”, “our” or “us” – will collect, use, maintain and disclose information collected from users (referred as “User” or “you”) of the pykrs.com website (the “Site”).

Who will process your personal data?

PYKRS is responsible for the processing of personal data obtained through the Site in accordance with the EU General Data Protection Regulation (GDPR) and other applicable laws and regulations, because we determine how and why your personal data is processed. Go to our contact page to find more information on how to get in touch with us.

What personal data is processed, its purpose and for what reasons?

Any information related to a person that can be used to identify them directly or indirectly is considered as personal data.

Personal Data Type: Personal Information

Consists Of: Contact Information (first and last name; postal address; billing address; shipping address; email address and telephone number), gender, language preference and product interests.

Purposes of Processing: To create an account on our website; to sign you up for PYKRS list of VIPs; to fulfill your orders, process payments and manage returns and refunds; to inform you about your order and/or products that are back in stock; to complete a purchase online; to provide you with product repair services; to send you event notification emails and product review emails; to publish your product review; to send you our newsletters; to send you targeted emails based on your purchase history and your profile; to create and manage targeted advertising campaigns by using third party online advertising tools; to send you emails about products similar to those you purchased; to participate in a petition; to ask for User feedback; to make back-ups; to detect fraudulent activities on our website; and to respond to binding requests or orders from authorities and courts and comply with relevant legal and regulatory requirements.

Legal Basis: Performance of our contract; explicit consent of the User; our legitimate interest to improve the quality of our products and services; or compliance with a legal obligation

 

Personal Data Type: Details of Purchases

Consists Of: details of purchases; details of returned goods; and correspondence exchanged between User and customer service team

Purposes of Processing: To fulfill your orders placed on our website; to process payments and refunds; to address customer service concerns; and to respond to binding requests or orders from authorities and courts and comply with relevant legal and regulatory requirements.

Legal Basis: Performance of our contract; or compliance with a legal obligation

 

Personal Data Type: Website Interaction

Consists Of: Universal Unique identifier (UUID); Google Analytics User ID and IP address

Purposes of Processing: To use cookies, Google Analytics, JavaScript, HTML 5 and other digital technologies to improve site functionality by tracking usage; to measure the effectiveness of our ads and other communications on social media platforms; to provide social media functionality; and to respond to binding requests or orders from authorities and courts and comply with relevant legal and regulatory requirements.

Legal Basis: Explicit consent of the User; or compliance with a legal obligation

 

Personal Data Type: Transaction History (Profile)

Consists Of: Details of purchases and returns over the last 24 months.

Purposes of Processing: Your purchasing behavior, which consists of the details of your purchases and returns limited to the last 24 months, will be used by us to build a profile on the basis that this processing is compatible with the purpose for which this information was initially collected. We will use your profile in order to send you emails about products that may be relevant to you only if you consented to receive such emails. We will use that data also to build a profile based on the purchases and returns of the User and to respond to binding requests or orders from authorities and courts and comply with relevant legal and regulatory requirements.

Legal Basis: Explicit consent of the User, Performance of our contract; or compliance with a legal obligation.

 

Personal Data Type: Survey Data

Consists Of: feedback in surveys; product reviews; customer service reviews; photos uploaded when providing product reviews; videos uploaded when providing product reviews

Purposes of Processing: To send you our newsletters and surveys and to respond to binding requests or orders from authorities and courts and comply with relevant legal and regulatory requirements.

Legal Basis: Explicit consent of the User; or compliance with a legal obligation

 How do we make use of social media?

We have implemented one or more social media pixels or other Java script enabled trackers on the Site (“social media pixel”). Social media pixels are made available to us by the relevant social media platform. They enable us to:

  • identify you
  • identify if you landed on the Site by clicking on an ad or a link that we published on a social media platform
  • identify to us which products you eventually bought from us in our online store.

The tracker drops a cookie on your mobile phone, computer or any screen enabled device with internet access when it is first loaded by your browser or app. By means of the tracker, the social media platform and PYKRS collect your IP address (including associated location information), your user agent or browser string and specific information on how you interact with the Site.

The user agent or browser string provides the basics as to which operating system is running in the device in use (ie. mobile phone), basic security information, screen resolution and which internet browser you are using. The social media platform will process all personal data it may obtain by means of the social media pixel in accordance with its privacy statement. For the social media pixels and the associated privacy statements of the social media platforms please check our Cookie Statement.

How long will we store your personal data?

We will retain your personal data for as long as you maintain an account or as otherwise necessary to fulfill our contractual relationship with you. Your purchase history over a period of 24 months will be retained to enable us to build a profile that is based on what products you buy from us and how you buy them.

We will also retain your personal data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Where we no longer need to process your personal data for the purposes set out in this note, we will delete your personal data from our systems.

Where permissible, we will also delete your personal data upon your request. Note that information on how to make a deletion request can be found in the section “User rights and retreat of permissions” below.

The storage period of personal data processed using social media pixels is determined by the relevant social media platforms which are listed in our Cookie Statement.

The storage period of personal data processed using cookies is determined by your engagement with our website. If you have not visited our website for at least 24 months we will remove the historic record of your interaction data.

The storage period of personal data processed by our service providers and other third parties (see below) who are independent controllers is determined by their respective privacy notices.

User rights and retreat of permissions

You have the right to opt-out of the use of your personal data by PYKRS for our mailing list or other direct marketing purposes at any time. You may do so by either clicking the unsubscribe button at the bottom of each email or by making a request to us via email to web@pykrs.com.

You can opt-out of the processing of your personal data for the purpose of building a profile as described above by making a request to us via email to web@pykrs.com .

You also have the right to request an overview of your personal data processed by PYKRS, object to or restrict its processing, and request removal or correction if your data appears incorrect or irrelevant, by making a request to us via email to web@pykrs.com .

Please note that if you request the removal of or restrict the processing of some or all of your personal data, we may not be able to meet our contractual obligations with you or respond adequately to your customer service queries.

There might also be circumstances in which we cannot accommodate a request, if that would prevent us from fulfilling certain legal obligations under applicable law.

If you wish to opt-out from the social media pixel please change your cookie preferences on our Site and withhold your consent for advertising cookies. When you do so, the social media platform will no longer receive your personal data through our Site. The social media platform will however retain historic data related to your cookie id. Any request related to such historic data will need to be directed to the relevant social media platform. For the social media pixels and any other associated privacy statements and contact information please check our Cookie Statement.

Please note you always have the statutory right to complain to any competent data protection

How do we provide and share your personal data?

Our Company

PYKRS employees, including some employees based in the United States, may have access to your personal data. Access rights of our employees are limited and granted only on a “need to” know basis, determined based on the functions and roles of their jobs in the organization.

Services Providers and Other Third Parties

PYKRS may also receive and/or disclose your personal data from/with third parties including logistics providers, product repair centers, order status communication providers, workflow software suppliers, email service providers, email form (pop-up) providers, CRM providers, address verification service providers, online User review service providers, ecommerce platform providers, fraud engine providers, payment service providers, order management system providers, petition organizers, online advertising platforms, including, but not limited to, Google Ads, event management platforms, online fundraising platforms and social media platforms, including but not limited to, Facebook, Instagram, Youtube and TikTok. We use the services of these third parties to process your purchases, payments, returns, repairs and complaints, to send you marketing and promotional email communications, to inform you by email about the status of your order, to send you email invitations to participate in PYKRS surveys or reviews, or email with information about a petition or PYKRS event that you signed up for, and to create and manage targeted advertising campaigns. To the extent that such third parties are data processors, they are contractually bound by PYKRS to only process data in accordance with PYKRS’ instructions and applicable legal requirements. Some of these third parties, for example logistics providers, petition organizers and event management platforms, are independent controllers, meaning that they determine the purposes for which and the manner in which your personal data is processed. For transfers of data to third parties outside the European Economic Area, please continue reading below.

How do we transfer data outside of the European Economic Area?

All transfers of personal data to either PYKRS employees or to third parties who are located outside the European Economic Area (comprising all the EU countries plus Iceland, Liechtenstein and Norway) are subject to the EU Standard Contractual Clauses.

NOTE FOR GERMANY CUSTOMERS: We offer Klarna Pay Later as a payment method for checkout. This means that we might transfer your personal data in the form of contact and order details to Klarna when the checkout is loaded, in order for Klarna to manage your purchase. Your personal data transferred is processed in line with Klarna’s own privacy notice.

Links with third party websites and social media

Users may find advertising or other content on the Site that link to the sites and services of PYKRS’ partners, suppliers, advertisers, sponsors, licensors, social media and other third parties. PYKRS does not control the content or links that appear on these sites/social media channels and is not responsible for the practices employed by websites/social media channels linked to or from the Site, except for official PYKRS campaigns or official PYKRS social media posts. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interacting on websites and social media channels which have a link to the Site is subject to that website’s or social media channel’s own terms and policies.

How to stay informed about changes to this privacy note?

PYKRS has the discretion to update this privacy note from time to time. Whenever that happens, we will modify accordingly the update date at the bottom of this page. We encourage the User to frequently check this page for any changes in order to stay informed about how PYKRS is helping to protect the personal information we collect.

How to contact us?

For questions about this privacy note or any of the legal practices of the Site, you can contact REWA Industrial Ventures at Carrer Fructuós Gelabert 2-4, 4o 2a, 08970  Barcelona, Spain or via email at web@PYKRS.com.